Simply upload your photo directly on the product page before adding the item to your cart. For the best 3D modeling results, please choose a clear, well-lit, high-resolution photo with the subject facing forward.

For the best printing results, please provide a clear, well-lit, close-up photo (headshot or portrait) of yourself, your loved one, or your pet. Avoid dark, blurry, or low-resolution images. If there are any issues with your photo, our design team will reach out to you via email before printing.

Absolutely! Dogs, cats, birds, or any beloved pet photo works wonderfully. Pet portraits are actually our most popular customization request!

Because each item is custom-made to order:

• Production Time: It takes 3 to 5 business days for custom formatting, printing, and quality control.

• Shipping Time: Standard delivery takes 7 to 14 business days after dispatch.

  You will receive a tracking link via email as soon as your package is shipped.

Yes, 100%. Our store is built with 256-bit SSL encryption (the same level of security used by major banks). We never store your full credit card information.

We offer a 30-Day Quality Protection Guarantee. If your custom Line Finder arrives damaged, defective, or with a printing error on our part, please contact support@mahjoa.com with photos, and we will issue a free replacement or full refund immediately.

(Note: Because this is a custom-printed product, orders cannot be returned for customer-side input errors such as misspelling or sending low-resolution photos, so please double-check your details!)

Absolutely. Your privacy is 100% protected. Your photos and personal details are strictly used to manufacture your order. We never share or sell your data to third parties, and temporary files are permanently deleted from our servers after order fulfillment. We will never use your image for marketing without your explicit consent.