Worldwide Shipping & Returns
30-Day Trial
Eco-friendly and Durable
Material: PLA
Dimensions: 5" × 7" (12.7 cm x 17.78 cm)
Customization Options: Custom Photo (Person/Pet), Custom Text/Name
Package Includes: 2 x Custom Suffler Card
Crafting & Production Time: As each item is custom-made to order, please allow 3 to 5 business days for design formatting, precision printing, and quality inspection before shipment.
Estimated Delivery Time: Standard worldwide shipping typically takes 7 to 14 business days after your order has been dispatched. You will receive a tracking link via email as soon as your package ships.
30-Day Return & Guarantee Policy: We stand behind the quality of our products! We offer a 30-day protection window from the date of delivery. If your custom item arrives damaged, defective, or with a printing error on our end, please contact support@mahjoa.com with photo proof, and we will immediately issue a free replacement or a full refund. (Note: Please ensure high-quality photo uploads and correct spelling upon submission, as custom orders cannot be returned for customer-side input errors).
Your privacy is our utmost priority. All personal photos, names, and contact details shared with us are strictly used for the sole purpose of designing and manufacturing your custom product.
Zero Unauthorized Sharing: We will never sell, share, trade, or distribute your photos or personal information to third parties.
Data Protection: Your uploaded files and design proofs are kept secure and permanently deleted from our temporary storage after your order has been successfully fulfilled.
Copyright & Use: We will never use your custom portrait in marketing, advertisements, or social media without your explicit written consent.
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